When we started the process of buying a home, we had only a rough idea of where we wanted to be, with no idea how to get there. John and Maitri walked us through every step of the process with patience, clarity, calm, and a seemingly endless depth of knowledge. Even as first time homebuyers, they made us feel comfortable and confident in the process. They were responsive, responsible, and comprehensive. We could not have wished for better partners in navigating the search for our home. John and Maitri are experts of the SF market -the ins and outs of the homes themselves, and the real estate community. They were incredibly responsive -we had a lot of questions, ranging from basic to crazy, and they helped us with every single one, very quickly. We never got the impression that we weren’t their highest priority, even though we knew they had higher value properties on the go. We have already referred John to our family and friends, and owe them our heartfelt gratitude!